Member Registration FAQ

🛠️ HFA Member Tech Help FAQ

Welcome to the Hawaiʻi Film Alliance member portal. If you run into any issues, this guide should help you get back on track quickly.

Try these steps first:

• Make sure you are using the same email you registered with
• Check for typos or extra spaces
• Try resetting your password
• Refresh the page or try a different browser

If you are still unable to log in, reach out to us and we will help.

Your public profile page is located at:
👉 https://hawaiifilmalliance.org/user/your-username/

Replace your-username with the username you chose during registration.

You must be logged in to view or edit your profile.

Once logged in, visit your profile page and update your details directly there.

Keeping your profile accurate helps HFA represent the industry correctly and stay in touch with you.

Your account dashboard is here:
👉 https://hawaiifilmalliance.org/account/

From this page, you can:
• Change your password
• Review account details
• Manage login settings

he HFA Membership Profile is a short form that helps us gather accurate data about Hawaiʻi’s film and creative workforce.

👉 https://hawaiifilmalliance.org/membership-profile/

This information is used to:
• Represent members at the Capitol
• Support legislative advocacy
• Track workforce impact across districts
• Keep members informed about relevant bills

Being on the newsletter or creating an account does not automatically complete this form.

If you are unsure whether you completed the Membership Profile, it is safe to submit it again.

Only the most recent entry will be used.

Receiving the newsletter does not mean you are an official HFA member.

Membership requires:

  1. Creating an account

  2. Completing the HFA Membership Profile

Both steps are important.

Absolutely. We understand that technology can be frustrating, and we are happy to help.

Email us at:
📩 [email protected]

Please include the email address you registered with so we can assist faster.

Yes. Member information is used only for HFA operations, advocacy, and communications.

We do not sell or share member data with third parties.

If your question is not answered here, contact us anytime at:
📩 [email protected]

We are here to support you.

Mahalo for being part of the Hawaiʻi Film Alliance ʻOhana 🌺